Description

1.           Executive Summary

Background and Purpose

The eGovernment development trend across the world today continues to focus on online service delivery with an emphasis on cohesive, coordinated and integrated processes for institutional linkages across government departments. The key drivers to achieving efficiency and transparency in government services and promoting economic growth include the need to:

·         widen the scope of eGovernment services with greater online presence,

·         focus on citizen oriented public services,

·       strengthen institutional integration by leveraging the advances in technology which allow seamless data sharing and streamlining of cross sectoral government systems, and

·         focus on integrated service delivery gateways that will facilitate delivery of government services online through one-stop single window citizen portals.

In line with global trends to enhance regional integration the World Bank provided soft loans to six (6) member countries of the Organisation of Eastern Caribbean States (OECS), namely Dominica, Grenada, Saint Lucia, Saint Vincent and the Grenadines, Antigua & Barbuda and Saint Kitts and Nevis for implementation of the Electronic Government for Regional Integration Project (EGRIP).